Refund policy
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at sales@deckrasports.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA
number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
Gen Z Sports USA LLC
Attn: Returns
RMA #
911 Badger Ave
Fredrick, MD 21702
United States
Return shipping charges will be paid or reimbursed by us.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least two (2) days from the receipt of your item to process your return or exchange.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note:
● Sale items are FINAL SALE and cannot be returned.
● Item should be with tags and in original packaging.
● Item should be in unused condition.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
sales@deckrasports.com